Dear Valued Customers on iDirect IQ network…

We would like to notify that there will be a FREQ change on iQ Ka band network. This operation will take place Wednesday 19th of December, at 10:00 AM GMT+1.

We would like to assure you to keep your modems powered ON during this time to have the updated FREQ …

Powered OFF modems need to be configured locally by asking updated option files.

Do not hesitate to contact us for any clarifications…

HSA Support Team